Card Security

Please ensure that you protect your cardlock cards and PIN numbers.

  • “Card and PIN Safety”

    o Keep your card in a safe place – do not leave any cards in your trucks  or other equipment
    o Keep your PIN number in a safe place – never with the fuel card itself
    o Check billings to ensure that your consumption of fuel is consistent.

  • “Lost or Stolen Cards”

    o If a card is lost or stolen immediately call our Cloverdale Office at 604-574-7404 (TF 1-877-574-7404) during business hours or the 24-hour Key to the Highway Department 1-877-359-9792 after hours.
    o As per your Commercial Fuel Card agreement, you are responsible for products sold on the card until you notify us that a card is lost or stolen.
    o Please treat your card like a bank ATM card. Protect yourself against theft.
    o At M.R. Smith Limited we take preventive measures to stop theft by reviewing a daily card transaction report, looking for any suspicious activity. If card usage looks suspicious we will contact you immediately after reviewing.  This is a unique service offered exclusively by M.R. Smith Limited which helps our customers protect themselves against card fraud.

Contact Us

Tel:  604.574.7404
TF:  1.877.574.7404
Fax:  604.574.2086
Email: sales@mrsmithltd.com

Locate Us

17979 55th Avenue
Surrey, BC  V3S 6C4
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Mr Smith Ltd Location